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Contributor ⭐️
September 17, 2026
New Idea

System email for topic created

Related products:CC Notifications & Subscriptions
  • September 17, 2026
  • 0 replies
  • 9 views

It would be extremely helpful to have a system email as part of the Customer Community platform that triggers to the person who created the new topic acknowledging that the topic post was made. 

For our particular use case, we want to use this email to give further instructions specific to what to expect in regards to their idea submission. If the email could be specific to the type of topic that was posted that would be AMAZING, but if nothing else, a system email for “any” topic posted would suffice.