System Overview dashboard and mechanism to set threshold alerts on each entity.
When there are limits enforced on certain things then it becomes quite imperative that admins have visibility to that limit consumption.
I am basically talking about this article -https://support.gainsight.com/Gainsight_NXT/Administration_and_Permissions/General_Administration/Gainsight_System_Limits#Journey_Orchestrator . In this article , you can see various limits with respect to each CS feature. But today admin don’t have a holistic view of their instance system metrics like how much operational email limit they have consumed in a day, Monthly participant limit consumed, etc. They either learn when they get the limit error or creating some custom reports. But if there is a System Overview Dashboard and way to set threshold alerts/notification on those entities then admins can govern their instance more effectively and avoid any sort of escalated situation.