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romihache
VIP ⭐️⭐️⭐️⭐️⭐️
July 3, 2024
New Idea

Text questions: Ability to set input restrictions

Related products:CS Surveys & NPS Management
  • July 3, 2024
  • 1 reply
  • 27 views

Similar to this idea 

but for survey questions.

Use case: we are requesting the respondent to confirm the main contact’s work email address, so it has to contain “@” but can’t contain “@gmail.com”

Another use case I can think of is confirming a phone number that we know beforehand it has to have 10 digits. Although we can avoid special characters by setting the Control Type to number, we can’t minimize human error by limiting the number of characters.

1 reply

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
July 3, 2024

Fantastic idea -- just limiting entry to a data type wouldn’t work. This should function similarly to how contact data collection works in Typeform, or something like this post: https://sentry.io/answers/html-text-input-allow-only-numeric-input/

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member