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VIP ⭐️⭐️⭐️⭐️⭐️
Apr 1, 2022 12:49 PM UTC
Released

The ability for the user to download personal data themselves (RoA)

Related products:CC Users & Roles

What: I wish there are option in the user settings where users can download their personal data by themselves, whenever they wants.

User should be able to download

  1. Personal information
  2. Community content (Content user have posted to the community; topics, replies, uploaded pictures etc)

In machine-readable form.

 

Why: Today, if user wants to use his/hers legal right (RoA, Right of Access) to see what data is stored in the community user have to request it from the company or community admin. Who uses API to collect and download the data. Then data can be sent to the user.

  • This current process takes time. Also it takes too much resources from as (as a admin)
  • Also it is difficult for the member, user have to wait several days / weeks (max 30 days) to see the data
  • Also this current process isn´t transparent, when member can´t do something by him/her self
  • There are platforms where this is possible. I wish Insided offer this option also.

9 replies

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revoteAuthor
VIP ⭐️⭐️⭐️⭐️⭐️
Feb 22, 2023 11:38 AM UTC

Up we go!

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Suvi Lehtovaara
Helper ⭐️⭐️
Jul 6, 2023 10:56 AM UTC

Any updates on this?

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https://yhteiso.elisa.fi/
revote
revoteAuthor
VIP ⭐️⭐️⭐️⭐️⭐️
Aug 1, 2023 10:42 AM UTC

Please vote people!

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Suvi Lehtovaara
Helper ⭐️⭐️
Sep 30, 2024 9:12 AM UTC

Anything new?👆🏻

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https://yhteiso.elisa.fi/
ErikaB
Contributor ⭐️
Jul 1, 2025 6:00 PM UTC

Any chance this is something being planned for an upcoming roadmap? please!! 😁

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Erika B
Contributor ⭐️⭐️⭐️
Aug 6, 2025 6:39 PM UTC

Bumping this up again -- this is a bottleneck in processes and may become a larger liability down the road for teams as communities grow. Seems to be more of an expected self-service feature plus it removes onus on teams to get the data over in a timely manner. 

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Product Manager
Mar 30, 2026 8:54 AM UTC
New Idea→Open
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Product Manager
Aug 19, 2026 10:32 AM UTC

This Feature has been released : Follow this product updates for more information 

 

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Product Manager
Aug 19, 2026 10:32 AM UTC
Updated idea statusOpen→Released
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