What: I wish there are option in the user settings where users can download their personal data by themselves, whenever they wants.
User should be able to download
- Personal information
- Community content (Content user have posted to the community; topics, replies, uploaded pictures etc)
In machine-readable form.
Why: Today, if user wants to use his/hers legal right (RoA, Right of Access) to see what data is stored in the community user have to request it from the company or community admin. Who uses API to collect and download the data. Then data can be sent to the user.
- This current process takes time. Also it takes too much resources from as (as a admin)
- Also it is difficult for the member, user have to wait several days / weeks (max 30 days) to see the data
- Also this current process isn´t transparent, when member can´t do something by him/her self
- There are platforms where this is possible. I wish Insided offer this option also.