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Translation Analytics

Related products:CC Analytics & Reporting
  • July 24, 2025
  • 5 replies
  • 25 views

jvdc

It would be great to be able to see some analytics on the languages used.

Already just a pie with the proportion of languages used by end-users would be great.

5 replies

Aleksandra
  • Gainsight Product Manager
  • December 4, 2025
New IdeaOpen

Aleksandra
  • Gainsight Product Manager
  • April 8, 2026

@jvdc Could you please clarify what you mean by "languages used"?

Are you referring to the number of end users switching languages? 


jvdc
  • Author
  • Expert ⭐️
  • April 8, 2026

Yes, so Gainsight offers 2 language features:

  • one to translate mostly menus
  • one using AI to translate posts

I would be interested in seeing how often these features are used, and which languages are the most popular.


Aleksandra
  • Gainsight Product Manager
  • April 8, 2026

As for now you can check this information in Data Lake :-) 

Please see what datapoints are available: 

 


jvdc
  • Author
  • Expert ⭐️
  • April 8, 2026

Ah i'll have a look, thanks!