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jvdc
Expert ⭐️
July 24, 2025
Open

Translation Analytics

Related products:CC Analytics & Reporting
  • July 24, 2025
  • 5 replies
  • 43 views

It would be great to be able to see some analytics on the languages used.

Already just a pie with the proportion of languages used by end-users would be great.

5 replies

Aleksandra
Gainsight Product Manager
December 4, 2025
New IdeaOpen
Aleksandra
Aleksandra
Gainsight Product Manager
April 8, 2026

@jvdc Could you please clarify what you mean by "languages used"?

Are you referring to the number of end users switching languages? 

Aleksandra
jvdc
jvdcAuthor
Expert ⭐️
April 8, 2026

Yes, so Gainsight offers 2 language features:

  • one to translate mostly menus
  • one using AI to translate posts

I would be interested in seeing how often these features are used, and which languages are the most popular.

Aleksandra
Gainsight Product Manager
April 8, 2026

As for now you can check this information in Data Lake :-) 

Please see what datapoints are available: 

 

Aleksandra
jvdc
jvdcAuthor
Expert ⭐️
April 8, 2026

Ah i'll have a look, thanks!