Skip to main content

Would love to see translation settings for email, similar to what we have for Survey Settings. There are template components that we need translated into other languages like:

  • Date format (example: Junio 13, 2025 in Spanish, vs. June 13, 2025 in English)
  • Unsubscribe footer

@Elana Cipin User would be very soon able to put translated content for ‘Unsubscribe footer’  .


New IdeaReleased

@ssamarth Can you please point me to where this is configurable?  

 

Will this address both my ideas:

  • Date format (example: Junio 13, 2025 in Spanish, vs. June 13, 2025 in English)
  • Unsubscribe footer

This is in relation to Unsubscribe footer. 
We have recently released (On demand release - Not GA) ability to put your own custom unsubsribe footer. In this feature , admin can create language variants of the same  custom unsubsribe footer.

Refer this

https://support.gainsight.com/gainsight_nxt/Release_Notes/Current_Release_Notes_-_2025/01Gainsight_CS_On-Demand_Release_Notes_-_September_2025#Custom_Opt-Out_Preferences_and_Email_Footers_in_JO
 

https://support.gainsight.com/gainsight_nxt/Journey_Orchestrator_and_Email_Templates/Opt-Out/Custom_Opt-Out_Setting_for_Opt-Out_Categories#Use_Language_Variants