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Elana Cipin
Contributor ⭐️⭐️⭐️⭐️⭐️
June 13, 2025
Released

Translation settings for email

Related products:CS Journey Orchestrator
  • June 13, 2025
  • 4 replies
  • 57 views

Would love to see translation settings for email, similar to what we have for Survey Settings. There are template components that we need translated into other languages like:

  • Date format (example: Junio 13, 2025 in Spanish, vs. June 13, 2025 in English)
  • Unsubscribe footer

    4 replies

    ssamarth
    Gainsight Employee ⭐️
    ssamarth
    Gainsight Employee ⭐️
    June 16, 2025

    ​@Elana Cipin User would be very soon able to put translated content for ‘Unsubscribe footer’  .

    ssamarth
    Gainsight Employee ⭐️
    ssamarth
    Gainsight Employee ⭐️
    October 15, 2025
    New Idea→Released
    Elana CipinAuthor
    Contributor ⭐️⭐️⭐️⭐️⭐️
    October 15, 2025

    ​@ssamarth Can you please point me to where this is configurable?  

     

    Will this address both my ideas:

    • Date format (example: Junio 13, 2025 in Spanish, vs. June 13, 2025 in English)
    • Unsubscribe footer
    ssamarth
    Gainsight Employee ⭐️
    ssamarth
    Gainsight Employee ⭐️
    October 16, 2025

    This is in relation to Unsubscribe footer. 
    We have recently released (On demand release - Not GA) ability to put your own custom unsubsribe footer. In this feature , admin can create language variants of the same  custom unsubsribe footer.

    Refer this

    https://support.gainsight.com/gainsight_nxt/Release_Notes/Current_Release_Notes_-_2025/01Gainsight_CS_On-Demand_Release_Notes_-_September_2025#Custom_Opt-Out_Preferences_and_Email_Footers_in_JO
     

    https://support.gainsight.com/gainsight_nxt/Journey_Orchestrator_and_Email_Templates/Opt-Out/Custom_Opt-Out_Setting_for_Opt-Out_Categories#Use_Language_Variants

     

     

     

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