Hi, Matt from the support team informed me it is not currently possible to turn off the email notification a member receives when a Best Answer has been chosen for their thread.
I am requesting the ability to turn off those email notification because:
- I want to do Best Answer housekeeping without notifying members about months-old threads
- Members receive a Best Answer notification even when they are the one who selected the Best Answer. This is redundant and annoying.
- We work with our members until we get a thank you comment, meaning they have acknowledged the answer already. They do not need to be notified again when we select the Best Answer.
This request extends to all system emails. We need to be in control of what communications our members receive.
