Skip to main content
darkknight
Expert ⭐️
June 30, 2020
Discovery

Update Manual Scorecard measure through a CTA

  • June 30, 2020
  • 12 replies
  • 188 views

Sure would be nice if you could modify a manual scorecard measure through a CTA.

 

Bonus points if you could tie that somehow into a Timeline task type

    12 replies

    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    July 13, 2020

    @darkknight Thanks for the suggestion. We plan on letting users change a manual score from company timeline. We will also think about giving the same component in a CTA.

    darkknight
    Expert ⭐️
    July 13, 2020

    Thanks @shantan_reddy - do you have a target timeline on when the change from Company would be possible?  

    Jeff Kirkpatrick
    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    July 14, 2020

    @darkknight  We expect it to be ready in about 4 months.

     

    Regards,

    Shantan

    jean.nairon
    Expert ⭐️
    July 14, 2020

    I concur. I think that’s a great suggestion Jeff! There’s a lot of clicks sometimes in the app and this would improve CSM’s usability. 

    Jean
    Helper ⭐️
    August 18, 2021

    +1 to this!!!! 

    @shantan_reddy any update on this?

    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    August 18, 2021

    @obarrette We have been busy with revamping the scorecard sections, and could not pick this up. I cannot comment on when we could pick this up right now, but it should take about 3-6 months.

     

    Regards,

    Shantan

    gunjanm
    Expert ⭐️
    June 21, 2024

    Any update here? @shantan_reddy it’s been 3-6 months :) 

    Gunjan
    bradley
    Expert ⭐️
    July 1, 2024

    @revathimenon Can we get some eyes on these? 

     

    This has come up at our org as well and obviously would be useful to others.

    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    July 2, 2024

    @ChiragJ 

    romihache
    VIP ⭐️⭐️⭐️⭐️⭐️
    July 2, 2024

    So timely! I’m just out of an onboarding meeting of a new CSM, and got the notification about the new comments on this idea.
    Any updates?

    Continuous improvement is better than delayed perfection