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bradley
Expert ⭐️
June 27, 2024
Open

Update Object Display Names: Reports and Report Builder

Related products:CS Data Management & Integrations
  • June 27, 2024
  • 3 replies
  • 63 views

Calling out reports and report builder but there might be other areas this comes up.

 

Problem: I’m looking at a report built by someone else and I’m trying to figure out what object it’s created from. I can do this from reports in a couple of ways:

- The report itself on the left shows the name of the object​​​​​​​​​​​​​​

- Report builder adding the Source Object column

 

The problem is that when it comes to Data Designer MDAs, and maybe other objects as well, these do not always match object names in Data Management or Data Designer.

 

Example:

What I see in the report: 

What I see in Report Builder: 

What I see in Data Management: 

What I see in Data Designer 

And no, neither of these are the API name of the object either.

 

I have to manually validate that what I think I’m looking at is what I’m actually looking at on published, actively refreshing DDs.

 

Request: Please update object and field name metadata throughout Gainsight. I assume the name of this DD has updated several times after initial instantiation. This is a really basic ask that I can’t believe I have to make. Either pick the API or Display name for something and when it changes, update the reference wherever it is used in the system.

3 replies

Prateek Parashar
Gainsight Employee ⭐️
Gainsight Employee ⭐️
July 17, 2024

Hi Bradley,

Agreed, this is a bad user experience that needs to be improved. I am adding this in the backlog and would find out the reason behind it, and then would update this thread.

Thanks for bringing this up

 

@Dheepak G  FYI for DD & Rules 

 

Regards

Prateek

Prateek Parashar
Prateek Parashar
Gainsight Employee ⭐️
Gainsight Employee ⭐️
July 17, 2024
New Idea→Open
Prateek Parashar
dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
July 17, 2024

With you 💯 percent, @bradley! Like driving down the road and the street name changes.

This can make building DDs, queries, reports, etc. hugely more difficult!

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member