Skip to main content
davebrown2242
Helper ⭐️
July 11, 2020
Discovery

Update scorecard 2.0 score measures from Timeline view

  • July 11, 2020
  • 11 replies
  • 314 views

We have a CSM Sentiment measure that our team prefers to manually set the score and log an update on the measure timeline. Today they need to navigate to Scorecard 2.0, click on the measure score, & set the score from the scorecard view THEN the click into the measure & log an Update activity.

Set Scorecard 2.0 Manual Measure Score

Seems odd that the measure score on the left allows setting of the score and not the measure score on the right…. Why not allow both to have the Set Score capability?

 

This would save some clicks and optimize the process of manual scorecard measures.

 

Thanks.

11 replies

ChiragJ
Gainsight Employee ⭐️
Gainsight Employee ⭐️
July 2, 2024
New Idea→Discovery