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kate_green
Helper ⭐️⭐️
January 12, 2021
Current Behaviour

Use Survey Response To Update Attribute in PX

Related products:PX Engagements
  • January 12, 2021
  • 2 replies
  • 110 views

My customers often want to survey their users in order to have them self-select certain attributes.  It would be great to be able to map their responses back to the User or Account attribute fields in PX. 

 

For example, “What describes your level of experience with XYZ” and then write the value “Beginner” back to the User Custom Attribute “Experience Level”.

2 replies

link_black
Gainsight Employee ⭐️⭐️
January 12, 2021

I like this idea @kate_green! 

I know it is not a “survey”, but customers can use other PX Engagements to update the PX User Attributes with custom buttons  as described in my previous post.

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broghanzwack
Contributor ⭐️⭐️⭐️⭐️⭐️
July 25, 2023
Acknowledged→Workaround Available