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Contributor ⭐️
February 1, 2024
Open

Voter and Company Data in Ideation Export

Related products:CC Analytics & Reporting
  • February 1, 2024
  • 2 replies
  • 24 views

We collaborate with our Product team to review the ideas and # of votes is always a consideration, but it can fall flat when that’s the only data we’re considering. The piece that’s missing for us in the export is a list of who voted it up and what company they are with. With this data, we can make a better case for the ideas in our community to get onto the roadmap. It helps put another perspective on the ideas since we could then map the ideas to customer health, total ACV, markets/verticals, etc. 

Right now, we’re getting the data manually from the public post and it can be tough depending on the number of votes. It would be awesome to be able to drill down on each idea to get this data or have an export of all ideas with voters/company.

2 replies

Aleksandra
Gainsight Product Manager
June 11, 2024

Hi @Sammie 

Data about who / which company voted and which raised an idea is available in our Product Feedback Dashboards if you have the corresponding Salesforce integration enabled. 

In the future, we plan to enable more data for exports, and we will consider adding this data.

Aleksandra
Aleksandra
Gainsight Product Manager
June 11, 2024
New Idea→Open
Aleksandra