Webhook for Content Helpfulness Responses

I thought of another gamification use case for this: Rewarding the authors of helpful content. 

With a webhook to identify positive content helpfulness votes, I could trigger the assigning of points to the author of that helpful content. 

Helpful content in a knowledge base is a core strategy of community platforms like Insided. Ideally, you’d be able to gamify and reward those who have created the most helpful content. (Likes are one signal, but the content helpfulness tool is a better, more specific signal.)

Even if the author of the votes themselves remains anonymous (current state), a webhook on the submission of a content helpfulness survey would allow gamification rewards on the author’s end. 

Hi @DannyPancratz, these are great use cases with a lot of potential! Thanks for sharing 😃

Even if some of the aspects above aren’t possible without a large effort (I believe I’ve been told that Content Helpfulness votes don’t capture the user who clicked it)…

It would be nice to just have the webhook for when content helpfulness is clicked and what the response was. 

Use case: Moderating unhelpful content

​@Julian idea we discussed on our call, re: AI chatbots and 

Thanks for submitting this idea, DannyPancratz.

We've reviewed it and appreciate you sharing the use cases; particularly around monitoring unhelpful content and the gamification possibilities. We'll keep this idea open while we continue to assess interest and impact. Community feedback and voting will help guide next steps.