New Idea
Webhook for when a custom user role is added/removed for a user
The equivalent of integration.UserProfileUpdated, but for custom User Roles.
- MVP: Webhook for when a role is added
- Ideal: Webhook for when user role(s) change
- Primary role updated
- Custom role(s) added or removed
Use Cases
- Visibility and automating visibility.
A request I’ve seen often is to be notified when a user moves up a rank. This could enable a work around for those who want that. (They could set the rank to add a custom user role, then build an automation based on this webhook.)
Similarly, there’s no webhook for when a a user becomes eligible for a segment. But if the segment is based on a custom user role (that’s added via automation), this could provide visibility as that happens.
- Automating next steps for that user role
Updating other systems, visibility for other stakeholders, etc.