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meenal_shukla
Gainsight Employee ⭐️⭐️
March 17, 2021
New Idea

Why can't I close tasks from the Timeline?

  • March 17, 2021
  • 8 replies
  • 95 views

Having the ability to close tasks/CTAs assigned to us from Timeline is a much better experience vs going to Cockpit and closing them. It is a disjointed experience not to mention a time suck.

 

8 replies

sai_ram
Expert ⭐️⭐️
March 18, 2021

@meenal_shukla changed this to idea and redirected to the product team. Thanks for sharing your idea here.

Chirag
Helper ⭐️
March 23, 2021

Hi @meenal_shukla , Thanks for sharing this feedback. This is a valid ask but, We don’t have an immediate plan to support this as the team is occupied with other High-Priority items.

cmultanen
Helper ⭐️
March 23, 2021

+1, came across this the other day and was surprised that this functionality had been removed. 

sai_ram
Expert ⭐️⭐️
March 24, 2021

+1, came across this the other day and was surprised that this functionality had been removed. 

 @cmultanen I will get back to you on this.

iainr
Contributor ⭐️⭐️⭐️⭐️
March 24, 2021

+1 from me for this, this was raised in one of our feedback sessions with our Gainsight users. Definitely leads to a disjointed experience 

Chirag
Helper ⭐️
March 25, 2021

Hi @cmultanen , earlier also we used to give this functionality in the edit mode (composer) and it’s still there. You can close the tasks from the composer. As a part of an enhancement, we need to provide this functionality in the view mode (inline).

gunjanm
Expert ⭐️
September 22, 2022

Agreed! The experience here is so clunky. We either need to go to Cockpit to close it or we need to edit the Timeline entry and then close it. Why show me the little checkbox circle then? 

https://share.getcloudapp.com/QwudEENQ 

Gunjan
Contributor ⭐️
January 31, 2023

+10000000000