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lila_meyer
Gainsight Employee ⭐️⭐️⭐️
October 1, 2018
New Idea

Will JO and Program objects be re-named to match product names?

  • October 1, 2018
  • 7 replies
  • 84 views
I noticed that even as we introduce new objects and fields for Journey Orchestrator or Program reporting/rules, developers are still using the old product names. For example, in 5.19, we're introducing an "AO Failed Participants History" object.

Are there any plans to re-name the existing objects and fields to match the new product names? This seems like a potential area of confusion for new customers who won't be familiar with the old product names.

    7 replies

    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    October 15, 2020

    Converting this to customer facing and an idea. In our training courses, we’re having to explain to new customers why the MDA objects are prefaced by AO (Adv. Outreach) even though they’re called Programs now. It creates unnecessary friction for a new Admin who shouldn’t need to know our old feature names in order to locate and understand the data today.

    Have we given any further thought to updating these?

    Lila Krutel, Dir. Global Education Services
    darkknight
    Expert ⭐️
    October 16, 2020

    100%

    Jeff Kirkpatrick
    phani_kumar
    Gainsight Employee ⭐️⭐️
    October 16, 2020

    +1. My vote too.

     

    cmultanen
    Helper ⭐️
    October 16, 2020

    +1

    Helper ⭐️
    October 20, 2020

    Totally agree! +1

    Anastassia Goidina
    nitisha_rathi
    Expert ⭐️⭐️
    October 22, 2020

    This is not planned in the short term roadmap. In the long term, we will analyze the feasibility and take the call.

    kelly
    Helper ⭐️⭐️⭐️
    October 29, 2020

    This is very much needed.