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evan_luberda
Helper ⭐️
Jan 30, 2017 11:18 PM UTC

Admin Office Hours - February 2nd, 2017

This thread is for the Admin Office Hours session for Thursday February 2nd, 
2017.  Submit your questions to this thread and we'll address them during our session at 11am PST/ 1pm CST/ 2pm EST.

To register for this session, please click here.

    2 replies

    hayley_ballerini
    Contributor ⭐️⭐️
    Feb 2, 2017 5:26 PM UTC
    Good morning! We're getting ready to send NPS surveys to our customers, and would like to send them to individuals 2-4x / year but stagger them so we send them to 1/6th of our customer base every month. E.g. Customer at XYZ company, would receive a survey in January & July. Customer at ABC Co. would receive a survey in February & August, etc. For each month / quarter, we need a random sample (across CSMs, regions, etc.) Have you seen this before or know how we might tackle the challenge of randomization?
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    evan_luberda
    Helper ⭐️
    Feb 2, 2017 7:06 PM UTC
    Office Hours are starting now! Click here to join!
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