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This thread is for the Admin Office Hours session for Thursday Dec 12th,2019. Submit your questions to this thread and we'll address them during our session at 1p-3p GMT

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Hi Baji,

On the call today, can you help me set up Conditional Wait please in Programs to ensure participants who were previously in a particular object, but were removed, will drop off the program. The use case here is we’re sending renewals letters to customers who are part of a renewal campaign. If a contact needs to be removed, Sales will remove them from the renewal campaign so JO needs to identify this and drop them off too mid journey so they no longer receive notifications.

Many thanks

Katerina 

 

 


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