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This thread is for the Admin Office Hours session for Tuesday June 7t, 2022. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK Time

There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session.

 

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https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09

Meeting ID: 991 5008 4271
Password: 931784
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Meeting ID: 991 5008 4271
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Find your local number: https://gainsight.zoom.us/u/ach8Etu3V

First Question:

I am trying to set up a Health Score measure which compares product usage for this week with the previous two weeks. (Ideally, compare this week with last week to see decline/increase, and compare last week with the week prior to see decline/increase to understand if there is a steady increase or decline.) Is Period Over Period Comparison In % a good way tot do that?

 

Second Question:

I would like to have a report/dashboard of our company’s top 20 clients to be shared externally with our management group. Is this something I can embed as an iframe or does it require a GS login to view?


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