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EMEA Admin Office Hours(Tuesday session) - 26/09/2023

  • September 25, 2023
  • 1 reply
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baji_bathula
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This thread is for the Admin Office Hours session for Tuesday Sep 26th, 2023. Submit your questions to this thread and we'll address them during our session at 10-11:30AM UK Time

There is no need to register for the sessions anymore. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session.

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/99150084271?pwd=QmozQkpNSm1rMDZPYk1mZGE0NHhKUT09

Meeting ID: 991 5008 4271
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Baji

1 reply

A
  • abhishekdruva
  • Contributor ⭐️⭐️
  • September 26, 2023

Hi @baji_bathula 

I had a question on Delete API request.

I referred support doc for deletion request from API but wanted a knowledge/video on how to achieve on my use case below

Use Case: We are interested in implementing an automatic record deletion process for a custom low-volume object. This particular object contains historical company data, and we aim to automatically remove data that is older than 3 months on a daily basis. Is this achievable?

Reason: Low volume has a specific threshold limit for records, which is set at 1 million. As a result, once this limit is reached, no new records will be able to be created.

Workaround: Shifting this object from Low Volume to High Volume could be beneficial, but it's worth noting that it will require significant reconfiguration of most of the rules, which could be a time-consuming and laborious process. If there are no alternative options, I am willing to proceed with this approach.

Solution Needed: If there’s any way to delete prior to 3 months old data on daily basis automatically then please help with the steps/video explaining the way to achieve this would be greatly appreciated

Thanks,

Abhishek

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