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Hello everyone!

This thread is for our upcoming Thursday Admin Office Hours session on Thursday, December 21, 2023 at  11am PT / 12pm MT / 1pm CT / 2pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

Note that this is the final US Admin Office Hours session of 2023 as Gainsight offices will be closed next week, Dec 25 - Dec 29.  The first Office Hours of 2024 will take place on Tuesday, Jan 2, 2024.
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There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, December 21, 2023 at  11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/97447611504?pwd=bFhIN3JiaS9GWld1c29oc1g3UElSUT09

 

Meeting ID: 974 4761 1504

Password: 265336

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/adySeBnuIz

Hi Scott, 

 

You helped me on Tues w/ my JO questions. I’ve got a follow up.

I've created 2 programs that are nearly identical. The 4 email versions for 1 program is resolving when I tokenize everything, while the other is not. The only real different between the programs is that one includes an in-line survey question, while the other does not. It seems very finicky.

Looking forward to connecting!
 


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