Horizon Rules Office Hours on March 28th @ 7:30AM PT / 8:30AM MT / 9:30AM CT / 10:30AM CT

  • 22 March 2024
  • 2 replies
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sshroff
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  • sshroff
  • Gainsight Employee: Team Captain
  • 45 replies

Hello everyone!

Have a question regarding Horizon Rules? Please join our Horizon Rules Office Hours session on Thursday, March 28th 2024 at 7:30AM PT / 8:30AM MT / 9:30 CT / 10:30 ET. These will be held bi-weekly leading up to the migration. 

Please submit your questions on this thread.  

There is no need to register for these sessions - you can join at any time. Once the session is underway, we will go in order of questions posted then field questions from anybody else who has joined as well. We look forward to talking with you!
 

Conference Details:

Thursday, March 28th 2024 at 7:30AM PT / 8:30AM MT / 9:30 CT / 10:30 ET. 

 

Join Zoom Meeting:

https://gainsight.zoom.us/s/91334133300?pwd=MTd5RXJpQm85cHVwM0tuOGlZcThVUT09#success
Passcode: 436994
 

Please note that communication regarding high level migration details will be sent out in early April. 

Sonia Shroff, CS Ops Program Manager

2 replies

K

Hi GS,

I attempted to log onto this Zoom call several times. When I clicked on the Zoom link, I was asked to login to GS again. When I attempted to re-login, I was met with an error saying that my password was incorrect. I’m currently logged into my account, so I’m confused as to why I was met with this error.

When I attempted to reset my passcode, I never received a password reset email to my inbox. I checked my junk and spam folders.

Was there another way to login to the Zoom meeting this morning? Would love your insight here.

Thanks!

sshroff
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Userlevel 6
Badge +3

Hi Kimberly, I apologize you experienced issues joining. I haven’t heard of any issues with customers joining through the link and passcode provided above, however, I will be updating the link to avoid any issues moving forward. If there’s any questions you need answered, please feel free to thread them here and I can help get them answered. Thanks! 

Sonia Shroff, CS Ops Program Manager

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