Recording: Q4 2023 Gainsight CS Key Release Features Series (Feb - Mar 2024)

  • 11 March 2024
  • 1 reply

Userlevel 1
Badge +3

In case you missed it, we recently hosted an engaging two-part webinar series, "Crank Up Technicalities," where we delved into the exciting features introduced in our Q4 2023 release. Here's a recap of the insightful sessions:

Part 1: Unveiling the Hottest Features (Feb 27, 9AM PT) - Recording and Slide Deck here
We kicked off the series by unveiling some of the most anticipated features of our Q4 release:

🚀 Scorecard Optimizer (AI):Discover how our AI-powered Scorecard Optimizer can elevate your efficiency by providing actionable insights to drive success.
🔧 Simplified Timeline Administration:  Learn how our simplified timeline administration tools streamline workflow and free up time for strategic initiatives.
💡 Product Requests:  Take control of your product roadmap with our in-house capability to manage and prioritize product requests.
🚀 JO Advanced Programs (including JO Templates): Explore the dynamic JO Programs and Templates that enable personalized experiences at scale.

Part 2: Dive Deeper into the Latest (Mar 05, 9AM PT) - Recording and Slide Deck here
In the second session, we took a closer look at additional features introduced in our Q4 release:

🔍 Person 360: Unlock a 360-degree view of your customers to drive personalized interactions and enhance relationships.
🌐 Through-Partner Customer Success: Optimize your customer success strategies through partner channels for consistent experiences.
✉️ Email Template Builder Enhancements:  Discover enhancements empowering you to create engaging email campaigns effortlessly.
📝 Templates in Horizon Rules:  Explore the power of templates in Horizon Rules to automate processes and streamline workflows.
📈 ARR History Tracking: Gain deeper insights into revenue trends for data-driven decision-making.
✏️ Inline Editing for Reporting: Experience the convenience of making quick updates directly within your reports.

Expert Insights and Live Demos
Our esteemed Product Managers provided expert insights, tips, and live demos of each feature, equipping attendees with the knowledge to leverage these enhancements effectively.

Don't Miss Out
If you couldn't attend the webinar, don't worry! You can catch the recording and embark on a journey towards unparalleled customer engagement. Stay tuned for more exciting updates and events from our team!


We look forward to seeing you at our future webinars! 🚀🔥

1 reply


Hello, I’d love to see the content  but I don’t have access to the Google docs.  @sourav_kar