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naga_raghav_sumanth
Gainsight Employee ⭐️
Gainsight Employee ⭐️
March 26, 2025

Support Holiday Hours - April 2025

  • March 26, 2025
  • 0 replies
  • 47 views

We have a holiday this month across the globe. So we have modified hours for certain channels for the next couple of weeks while we give our team time off. Please find the modified schedule below.

 

  • April 18, 2025:
    • Live chat & phone support disabled.
    • Delayed response time on non-urgent issues.
    • Staffed 24 hours, but agents only working High severity cases.