Support Holiday Hours - November 2025

We have a couple of holidays this month across the globe. So we have modified support hours for certain channels for the next couple of weeks while we give our team time off. Please find the modified schedule below.

• November 11 2025:
  • Live chat & phone support disabled.
  • Delayed response time on non-urgent issues
  • Staffed 24 hours, but agents only working High severity cases.
• November 27 2025:
  • Live chat & phone support disabled.
  • Delayed response time on non-urgent issues.
  • Staffed 24 hours, but agents only working High severity cases.
• November 28 2025:
  • Live chat & phone support disabled.
  • Delayed response time on non-urgent issues.
  • Staffed 24 hours, but agents only working High severity cases.