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Hello everyone!

This thread is for our upcoming Thursday Admin Office Hours session on Thursday, July 17, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET.


Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, July 17, 2025 at  11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09

 

Meeting ID: 955 6488 6548

Passcode: 296864

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/aeD4b4SdoB

Scott,

 

Receiving “Failed” when running aggregate Account Go Live Date - DD Data Designer.

Last ran Success was on 06/20/2025

 

Execution:

Request ID:5928d2ba-c6ce-4d01-a025-54f040a41bc4

7/17/2025 7:45 AM-

Initiating pre-processing for the job.

7/17/2025 7:45 AM-

Submitting data fetch job to data integration system with configType:DESIGN

7/17/2025 7:45 AM-

Successfully Submitted data fetch job to data integration system. Job Submission took 308 milliseconds. oIntegration Job Id = 20250717134508211-bionic_reporting-463f-5c256313-b5b2-4584-8c70-dbad939ccd34]

7/17/2025 7:45 AM-

Completed pre-processing for the job.

7/17/2025 7:45 AM-

Running cleanup tasks.

7/17/2025 8:57 AM-

Failed to execute tasks in data integration.

7/17/2025 8:57 AM-

Data Integration Error: NA

7/17/2025 8:57 AM-

Sent notifications to: diane.hastings@availity.com

 

Scott,

 

  • Updated Report, CP Revenue Sum Trending, visualization. 
  • Went to Dashboard Builder, DB CP Customers/Team Dashboard, and report looks correct.  Saved
  • Went to CP Customers Dashboard, Refreshed several times, but the reports' view has not been updated,
  • Went back to Dashboard Builder, removed the report Saved, added the report back, Saved.  Report view looks good within Dashboard Builder.
  • Went back to Dashboard, CP Customers Dashboard and the report has not changed.

Not able to see the new Visualization for the CP Revenue Sum Trending report within the CP Customers/Teams Dashboard

 

Thank you,

Di

Hi Scott, 

I’m having some trouble with our bounces from our renewal programs and getting them into one report. I’d appreciate your help with this if you have time on today’s call. 

Thank you!

Kellie

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