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Hello everyone!

Apologies for the late post -- just getting rolling again after a couple of sick days, but back in business!

This thread is for today’s Thursday Admin Office Hours session, Thursday, July 25, 2024 at  11am PT / 12pm MT / 1pm CT / 2pm ET.


Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, July 25, 2024 at  11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09

 

Meeting ID: 955 6488 6548

Passcode: 296864

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/aeD4b4SdoB

Scott,

 

I hope you are feeling better!  

I have a question on some Identified Risk Reports which are repeating the Company info multiple times within a report, when I only need the Company info once.

 

Thank you,

Di

Hi Scott, 

 

We use GoToWebinar to host several Webinars throughout the year. After each Webinar the attendees receive a follow up email from Pardot. We would like to include a Gainsight Survey link in the follow up emails so that we can have the survey results in Gainsight. Is this possible? 

 

Thank you!

Scott,

I have one more question for today.  I have two Rule which are fighting against each other.  One Rules turns the SF Account Temp to Green and the other Rules turns the SF Account Temp to Red - both dependent on the value within the Account Sentiment Score value - Red or Green

 

Both Rules run every two hours . . . and flipping the Account Temp from Red to Green or Green to Red every 2 hours.  oh my! :)

 

Thank you,

Di

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