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Thursday US Admin Office Hours (CS Platform): Oct 24, 2024 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

  • October 23, 2024
  • 4 replies
  • 35 views

sdrostgainsightcom
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Hello everyone!

This thread is for our upcoming Thursday Admin Office Hours session on Thursday, October 24, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET.


Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, October 24, 2024 at  11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09

 

Meeting ID: 955 6488 6548

Passcode: 296864

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/aeD4b4SdoB

4 replies

rrobinson
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  • Contributor ⭐️⭐️⭐️⭐️
  • October 23, 2024

Hi Scott, just a quick check in if you had any luck around that C360 attributes page with Company Person!


  • Contributor ⭐️⭐️
  • October 24, 2024

Hi Scott,

Just one question today!

  • I am enquiring if Gainsight essentials has a dedicated area to track implementation metrics, such as days in implementation, tracking to understand when things are happening (ie certain information is put in).

Thank you!


  • Contributor ⭐️⭐️
  • October 24, 2024

Another question, oops!

 

How would I download all timeline data? I built a report, but it doesn’t seem to have everything.

 

Thanks!


knestorsson
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  • Contributor ⭐️⭐️⭐️⭐️
  • October 24, 2024

Hi Scott - I’d like to talk about how I can use the reports from Tuesday in our Product adoption rules and add CTAs. I think I would need to create a template of the DD and then use that template when creating the rule per module but I’d like to talk through it if there is time. 

 

Thank you!

 

Kellie