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Hello everyone!

This thread is for our upcoming Thursday Admin Office Hours session on Thursday, October 24, 2024 at 11am PT / 12pm MT / 1pm CT / 2pm ET.


Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, October 24, 2024 at  11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09

 

Meeting ID: 955 6488 6548

Passcode: 296864

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/aeD4b4SdoB

Hi Scott, just a quick check in if you had any luck around that C360 attributes page with Company Person!


Hi Scott,

Just one question today!

  • I am enquiring if Gainsight essentials has a dedicated area to track implementation metrics, such as days in implementation, tracking to understand when things are happening (ie certain information is put in).

Thank you!


Another question, oops!

 

How would I download all timeline data? I built a report, but it doesn’t seem to have everything.

 

Thanks!


Hi Scott - I’d like to talk about how I can use the reports from Tuesday in our Product adoption rules and add CTAs. I think I would need to create a template of the DD and then use that template when creating the rule per module but I’d like to talk through it if there is time. 

 

Thank you!

 

Kellie 


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