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sdrostgainsightcom
Gainsight Employee ⭐️⭐️⭐️
September 24, 2026

Thursday US Admin Office Hours (CS Platform): Sept 24, 2026 - 11am PT / 12pm MT / 1pm CT / 2pm ET - Pre-session Thread

  • September 24, 2026
  • 2 replies
  • 16 views

Hello everyone!

This thread is for today’s upcoming Thursday Admin Office Hours session, Thursday, September 24, 2026 at 11am PT / 12pm MT / 1pm CT / 2pm ET.


Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, September 24, 2026 at  11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/97839906826?pwd=88gXZ7tmsZEX1V6sFoRB6cYPp8Uz28.1&jst=2

 

Meeting ID: 978 3990 6826

Passcode: 774757

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/arU8WZ269

2 replies

jeremy_johnston
Helper ⭐️
September 24, 2026

Hi Scott.  Just a brief request for guidance regarding the Gainsight APIs and Connectors 2.0 for you.

We’re struggling to keep track of a few things in our tenant related to MDA User, MDA Company Person and SF Contact.  

Specifically, we’re lacking visibility into the source of how some records are being created.  There isn’t an explicit identifier required when sending create requests via the API that results in a value we can look at in MDA to know who sent the record, and we’re not certain in some cases whether a record has been created via the SFDC-GS Connector or not.  

 

-JJ
travis_floyd
Contributor ⭐️⭐️⭐️⭐️⭐️
September 24, 2026

Question about “Available Logging Exports” for our security team.

Be excellent to each other.