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Hello everyone!

This thread is for our upcoming Thursday Admin Office Hours session on Thursday, September 4, 2025 at 11am PT / 12pm MT / 1pm CT / 2pm ET.


Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, September 4, 2025 at  11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/95564886548?pwd=SGZyVmM2NGpYSW02RU5XY2x5TjJhUT09

 

Meeting ID: 955 6488 6548

Passcode: 296864

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/aeD4b4SdoB

Hi Scott, hope you are well. I wanted to take your thoughts on the red icon that I am seeing in Adoption Explorer for Storage. What are the options to tackle this, so that it doesn't causes any issues in future. Thanks.

Healthscore question - we’re not seeing Activities being created in our scorecards; is this expected?  Our admin team are all under the impression that we used to see them created for each time a score was generated.  

Example:

 

 

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