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sdrostgainsightcom
Gainsight Employee ⭐️⭐️⭐️
August 25, 2026

Tuesday US Admin Office Hours (CS Platform): Aug 25, 2026 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

  • August 25, 2026
  • 1 reply
  • 15 views

Hello everyone!

This thread is for our upcoming Tuesday US Admin Office Hours session, Tuesday, August 25, 2026 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Tuesday, August 25, 2026 at 1pm PT / 2pm MT / 3pm CT / 4pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/91309361364?pwd=PvFiHJ5a1urGo5Lj9IJiBQ7Qi5UUmE.1&jst=2

 

Meeting ID: 913 0936 1364

Passcode: 292293

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/ac3pr3Vfwk

1 reply

Oschmitt
Contributor ⭐️⭐️
August 25, 2026

Hi Scott!  

More of a curiosity question around Health Scores and Best Practices.  We have been working on revamping our HS for months now and our struggle at this point is that different business units have differing needs around health score.  Our customers are on shared accounts in Salesforce so we don’t have a clean way to apply separate score cards.  Would love any thoughts you or others on the call have to share on this topic.  Thanks!

Olviia