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Tuesday US Admin Office Hours (CS Platform): August 5, 2025 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

  • August 4, 2025
  • 5 replies
  • 58 views
sdrostgainsightcom
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Hello everyone!

This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, August 5, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Tuesday, August 5, 2025 at 1pm PT / 2pm MT / 3pm CT / 4pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09

 

Meeting ID: 967 5809 8131

Passcode: 678844

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/azzeidOTB

Scott Drost, Gainsight -- Principal Customer Success Architect

5 replies

knestorsson
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  • knestorsson
  • Contributor ⭐️⭐️⭐️⭐️
  • August 4, 2025

Hi Scott,

I’d like to continue where we left off with the Data Design from last week regarding the bounced emails from our renewals programs. I know you mentioned discussing it internally—just wanted to check if there’s been any update on your end when you have a chance. If not, no worries at all—I'll see you during OOHs tomorrow!

Thanks so much!

Kellie

R
  • Rpond
  • Contributor ⭐️
  • August 4, 2025

I would like to discuss best practice for exporting multiple scorecards data.  

T
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  • Tmidg
  • Contributor ⭐️
  • August 5, 2025

Hi Scott,

 

I have questions around using Currency ISO codes in Data designer/ Rules engine. Mainly can it be done?

 

sdrostgainsightcom
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  • sdrostgainsightcom
  • Author
  • Gainsight Employee ⭐️⭐️⭐️
  • August 5, 2025

Hello ​@knestorsson ​@Rpond and ​@Tmidg -- had a long dentist appointment this morning and have to cancel calls today, unfortunately, but I’ll be back on Thursday at the regularly scheduled time, and if I can get some answers threaded here with you @’d on them in the coming day, I will do so.

 

Apologies for the inconvenience - 

 

Scott Drost

Scott Drost, Gainsight -- Principal Customer Success Architect
knestorsson
sdrostgainsightcom
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  • sdrostgainsightcom
  • Author
  • Gainsight Employee ⭐️⭐️⭐️
  • August 6, 2025

FYI ​@knestorsson ​@Rpond and ​@Tmidg  -- just posted a new thread for tomorrow’s session -- no need to re-post your questions to get in the queue, just wanted to be sure you knew that I’m back and that tomorrow’s session will occur as usual!

 

 

 

Scott Drost, Gainsight -- Principal Customer Success Architect
knestorsson
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