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sdrostgainsightcom
Gainsight Employee ⭐️⭐️⭐️
September 1, 2026

Tuesday US Admin Office Hours (CS Platform): Sept 01, 2026 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

  • September 1, 2026
  • 4 replies
  • 22 views

FYI:  HAVE TO START 30 MINUTES LATE TODAY, SEPT 1 -- APOLOGIES FOR THE INCONVENIENCE.

Hello everyone!

This thread is for today’s upcoming Tuesday US Admin Office Hours session, Tuesday, September 1, 2026 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Tuesday, September 1, 2026 at 1pm PT / 2pm MT / 3pm CT / 4pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/91309361364?pwd=PvFiHJ5a1urGo5Lj9IJiBQ7Qi5UUmE.1&jst=2

 

Meeting ID: 913 0936 1364

Passcode: 292293

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/ac3pr3Vfwk

4 replies

Contributor ⭐️⭐️⭐️⭐️
September 1, 2026

Hi Scott, hope you are well. I have connected SPM Module from ServiceNow to bring project data into Gainsight. For some reason, some project data is not flowing in, so just wanted to run it by you to see if there is anything that I am missing in the connector job. Thanks.

Oschmitt
Contributor ⭐️⭐️
September 1, 2026

Hi Scott - I wanted to revisit the data designer for connecting Skilljar and Gainsight.  I have most of it completed but bringing Merge and Merge 1 together is not working quite as I expected so I’d appreciate your insight on the join options and if I need to select something else.

sdrostgainsightcom
Gainsight Employee ⭐️⭐️⭐️
September 1, 2026

Hello ​@rkumar and ​@Oschmitt -- I won’t be able to start Admin Office Hours until the 30-min mark today - unexpected schedule conflict that I can’t change - hopefully you can join at the bottom of the hour rather than the top?

Scott Drost, Gainsight -- Principal Customer Success Architect
Oschmitt
Contributor ⭐️⭐️
September 1, 2026

I’ll be there! Thanks!