Skip to main content
sdrostgainsightcom
Gainsight Employee ⭐️⭐️⭐️
September 17, 2024

Tuesday US Admin Office Hours (CS Platform): Sept 17, 2024 - 1pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

  • September 17, 2024
  • 12 replies
  • 141 views

Hello everyone!

Apologies for the late post here - been that kind of a week!

 

This thread is for today’s Tuesday Admin Office Hours session, Tuesday, September 17, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Tuesday, September 17, 2024 at 1pm PT / 2pm MT / 3pm CT / 4pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/96758098131?pwd=Z2ZyTDRYVzJGMDdsV20vWWxXRGcydz09

 

Meeting ID: 967 5809 8131

Passcode: 678844

 

For dial-in info by your location, find your local number: 

https://gainsight.zoom.us/u/azzeidOTB

12 replies

knestorsson
Contributor ⭐️⭐️⭐️⭐️
September 17, 2024

Hi Scott - I would really appreciate some advice with 2 transforms within a scorecard rule. The issue is that the "Feature count per month" is not returning any data and I’m not sure why or what to change within the transforms. 
 

  

Thank you!

Kellie 

bradley
Expert ⭐️
September 25, 2024

@sdrostgainsightcom Happy news: I got my regular CTA API call working and was able to test creating a non-Objective CTA via Rule within a Success Plan and it worked!

It also worked with adding a linked Object from SFDC. Turns out the “store” value for that is “SFDC”.

Still not sure if we can use a regular rule action to do the above, but wanted to share that I got my answer.