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Hello everyone!

Apologies for the late post, but this thread is for today’s Thursday Admin Office Hours session on Thursday, March 11, 2021 at 11am PT / 12pm MT / 1pm CT / 2pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Thursday, March 11, 2021 at 11am PT / 12pm MT / 1pm CT / 2pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/253252739?pwd=RHl3ekk0RGN0ZFR3TmRkK1Zldks0QT09

 

Meeting ID: 253 252 739

Password: 864010

 

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Find your local number: https://gainsight.zoom.us/u/aQSPx2jXO

Hey Scott! I know we were going to review the Bulk API data ingest process.

 

Thanks so much !

Hi Scott - I tried setting up the conditional formatting you suggested within JO to re-check our user emails based on the instructions below but it didn’t appear to work. If you could take a look, that’d be great!

 

https://support.gainsight.com/Gainsight_NXT/Journey_Orchestrator_and_Email_Templates/Programs/Using_Calculated_Fields_in_Programs#Configuring_Calculated_Fields

Hey Scott - is there any way to tell what the health score was at beginning of month vs now?  What object would I use?

 

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