Skip to main content

Hello everyone!

This thread is for today’s Tuesday Admin Office Hours session, Tuesday, March 29, 2022 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Tuesday, March 29, 2022 at 1pm PT / 2pm MT / 3pm CT / 4pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/95579728548?pwd=UGRNbnlmK2MrMFJDV3BNRzlTeERwQT09

 

Meeting ID: 955 7972 8548

Password: 457364

 

For dial-in info by your location, find your local number:

https://gainsight.zoom.us/u/a3hcfBNC2

Hi Scott, I have couple of questions . 

Change a send survey From to email on a  active JO program. 

New report on NPS average score 3 year trend and response rate on send and # of survey submitted month over month

Can we add lookup fields on a template layout?

Hi Scott, I wanted to follow up on the topic from last office hours about the reallocated weight when a measure is NA.

Hi Scott,

We are transitioning from one CS model to a new one. The old one introduced ~110 additional fields to the Company object (to facilitate editable attributes on the 360 view) and the new one looks to bring in ~100 more. 

As the sys admin, I’m concerned about the sustainability of such a model and the potential adverse affect this could have on the company table through this and future process reiterations.

My main questions in this are:

  1. Is it ‘normal’ for GS customers to expand their Company table to 400+ fields over time?
  2. is there a limit to which the Company object can/should be expanded before it is no longer considered a low volume table... or, alternately, at what point does data integrity become too great a concern?
  3. If it’s not, how do GS customers usually tackle the need to have editable attributes on a 360 view? 

Whatever insights or reassurances you might be able to lend her ewould be greatly appreciated before we make any permanent steps down this path.

Reply


Terms & ConditionsCookie settings