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sdrostgainsightcom
Gainsight Employee ⭐️⭐️⭐️
April 5, 2021

US Admin Office Hours (Tuesday session) - 04/06/21 - 1 pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

  • April 5, 2021
  • 12 replies
  • 153 views

Hello everyone!

This thread is for our upcoming Tuesday Admin Office Hours session on Tuesday, April 6, 2021 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Tuesday, April 6, 2021 at 1pm PT / 2pm MT / 3pm CT / 4pm ET

 

Join Zoom Meeting:

https://gainsight.zoom.us/j/93972497920?pwd=SGJPOFNzNUxCNVZYcHJrWnRjM2FoUT09

 

Meeting ID: 939 7249 7920

Password: F7msaSQ3

 

For dial-in info by your location, find your local number:

https://gainsight.zoom.us/u/acvxgAlEJZ

    12 replies

    Bmeuchel
    Contributor ⭐️⭐️
    April 14, 2021

    @sdrostgainsightcom Thanks for the reply! I did delete out everything that way but there’s one entry that I’m only seeing in Data Management (not in the actual survey responses section). I ended up submitting a ticket to support.

    @acote Did you find a resolution for this? I’m also running into this same issue. I have 279 responses in the NPS survey object but none tie back to a survey as they were all uploaded. Thanks! 

    acote
    Helper ⭐️
    April 19, 2021

    @Bmeuchel yes - I had to submit a ticket and they were able to delete it from the various survey objects for me.