• Is there a way to have a report that shows a count of activities on relationships that includes relationships with 0 activities in the same report? My workaround that I came up with is to show accounts where that activity measure’s score is 0 on a separate scorecard report but my team is looking for something on the same report.

• 

  • If time would you be able to do a quick tutorial/review on how to add fields that are in Salesforce to be able to report on in Gainsight?
  • Would you be able to post the recording from last Thursday’s Office Hours?

Thank you!

ps. I’ve also lost my voice, but I’m going to try my best to save some for the call today. 

Also, looking to see if there’s a way to get manager name in this report instead of manager ID

I need to run a report of email activity, including send count, open, open % and CTO%. I can get there by running an email logs report and then building pivot tables. However, with the volume of data, I have to do this by small time period increments. Is there any way I can get this by building a different type of report at a summary level?

Thanks - Elizabeth Adams

my global filter is not working with scorecard reports

Hi @spencer_engel , can you please share the documentation shared in the chat during this office hours? I lost track of it. 

Thanks!

Hi @ml2019 here is the documentation for that: https://community.gainsight.com/cs-ideas-21/report-on-the-absence-of-timeline-activities-5698