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kendra_mcclanahan
kendra_mcclanahan
Gainsight Employee ⭐️⭐️
December 10, 2021

US Admin Office Hours (Tuesday session) - 12/16/21 - 1 pm PT / 2pm MT / 3pm CT / 4pm ET - Pre-session Thread

  • December 10, 2021
  • 12 replies
  • 173 views

Hello everyone!

This thread is for today’s Tuesday Admin Office Hours session, Tuesday, December 16, 2021 at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).

There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!

Conference Details (Zoom):

Join Zoom Meeting
https://gainsight.zoom.us/j/97973795113?pwd=RXBFZmtkZk1zWmNFKzhadm50SXB3UT09

Meeting ID: 979 7379 5113
Passcode: 911517
One tap mobile
+16468769923,,97973795113#,,,,*911517# US (New York)
+13017158592,,97973795113#,,,,*911517# US (Washington DC)

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    vmoore
    Contributor ⭐️⭐️⭐️⭐️⭐️
    December 15, 2021

    Hi Kendra,

    I created a low volume custom object that has data from Salesforce. I want users to be able to edit this data directly in Gainsight and use a rule to push the data back to Salesforce. According to the documentation, a low volume object allows data edits however, the only way that data appears to be editable is in Data Operations (admin-access only). Can you confirm that this is true? Also, is there a way to remove the Add button for the table on C360 or at a minimum customize which fields appear in the add view?

     

    V
    vmoore
    Contributor ⭐️⭐️⭐️⭐️⭐️
    December 16, 2021

    Is anyone else receiving a note that the meeting was scheduled for 12/14?

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