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spencer_engel
spencer_engel
Expert ⭐️
September 9, 2019

US Admin Office Hours (Tuesday session) - 9/10/19 1 p.m. PST - Pre-session Thread

  • September 9, 2019
  • 12 replies
  • 165 views
Hello everyone! This thread is for our Tuesday Admin Office Hours session, which will be held Tuesday, Sept. 10, 2019.

Submit your questions below as replies to this post, and we'll address them during our session at 1pm PT / 2pm MT / 3pm CT / 4pm ET.

There is no need to register for the sessions. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Thanks!

Conference Details (GoTo Meeting):

https://global.gotomeeting.com/join/493151677

You can also dial in using your phone.

United States: +1 (872) 240-3412

Access Code: 493-151-677

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    ml2019
    ml2019
    Contributor ⭐️⭐️⭐️⭐️⭐️
    September 10, 2019
    Hi Spencer!



    I have a report that's doing something funky - the same set of a couple records are returned what seems like every other day. On alternate days when the report is run the records are not returned but should be. The report is checking for an increase in perceived risk in the past week. If none of the target data has changed in the org, why would this be happening?

    ml2019
    ml2019
    Contributor ⭐️⭐️⭐️⭐️⭐️
    September 11, 2019
    Hi Spencer,

    Just to follow up, I kept a copy of the report we discussed yesterday unchanged, and today it has records and appears to be working. So it worked on 9/6, 9/9, and 9/11 and was not working on 9/10, and 9/8. Any idea why this is happening? When I say not working I mean not returning records that should be captured.

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