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Hi Community! We need your feedback via a Virtual Customer Advisory Meeting with our Product Management team

 

What is the VCAM about?

  • We want to understand the customer need for the proposed feature - 'Look-up from DD datasets to company/relationships objects in Gainsight'. At present, we don't allow customers to do look up to any  GS object from DD datasets and there is a growing demand to start supporting this in DD. Therefore we would like to use this VCAM as a user research opportunity.and validate the approach we want to take

What is the Agenda of the VCAM? 

To reconfirm 

  •  why customers are asking for look ups and in under what circumstances (if any)?
  • what can look up help them achieve?
  •  What is the problem with the status quo?
  •  what is the workaround if any which customers are doing?
  •  give them a walkthrough of the proposed Ui design and get their feedback/suggestions?

What is the outcome of this VCAM?

  • To understand the customers use cases, pain points and objective with look up  and gather their feedback on our proposed solution

Who is the right person to Enroll?

  • Are you an admin who have used/uses DD extensively and have felt the need to have look up  from DD datasets in Data Designer?

When is this happening?

  • Monday, Dec 19th, 2022 - 11:00 AM ET/ 8:00 AM PT/ 9:30 PM IST

What should you do?

Please register for the session to the slots provided using this form. We will reply with a calendar invitation. If you are unable to use Google forms due to company restrictions you can email caberchy@gainsight.com to sign up. 

 

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