Missed our webinar last week on “Break the Silo Confining Your Customer Feedback: Inspire Collaboration to Improve Customer Empathy, Engagement, and Experience ”? You’re in luck, you can find the full recording here:
In this two-part webinar, Lane Holt, Regional Director of Client Outcomes, will first describe the workflows to create cross-functional visibility of survey results and operationalize follow-up. Then, Spencer Engel, Customer Success Architect, will provide a step-by-step configuration tutorial.