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Webinar Recording: Nailing Pre-sales to Post-sales Handoff: Resolving the Disconnected Customer Experience Problem


dshorter
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  • Gainsight Employee ⭐️
  • 7 replies

Missed our webinar last week on “Nailing Presales to Post-sales Handoff: Resolving the Disconnected Customer Experience Problem”? You’re in luck, you can find the full recording here:

 

In this two-part webinar, Kartik Yegneshwar, Director, Escalations, will first describe how Gainsight users can mitigate the disconnected customer experience problem using Success Plans and Success Snapshots. Followed by a live step by step configuration tutorial of those workflows and reports, by Jake Ellis, Sr. Solutions Consultant.

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