Missed our webinar last week on “Nailing Presales to Post-sales Handoff: Resolving the Disconnected Customer Experience Problem”? You’re in luck, you can find the full recording here:

In this two-part webinar, Kartik Yegneshwar, Director, Escalations, will first describe how Gainsight users can mitigate the disconnected customer experience problem using Success Plans and Success Snapshots. Followed by a live step by step configuration tutorial of those workflows and reports, by Jake Ellis, Sr. Solutions Consultant.