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meenal_shukla
Gainsight Employee ⭐️⭐️
February 17, 2021
Question

Anyone using Product board to channel product roadmap, idea and feature requests from Gainsight?

  • February 17, 2021
  • 3 replies
  • 117 views

Product Board has listed Salesforce as their integration. Has anyone used it to integrate with Gainsight so that CSMs, Sales, Support can log feature requests that gets tagged on product?

    3 replies

    dan_ahrens
    Expert ⭐️⭐️⭐️
    April 22, 2021

    Hi @meenal_shukla can you share a bit more about the exact workflow here? If it’s just being able to create product insights and have them route to Productboard, there is a Chrome Extension provided by Productboard that can be used universally to capture insights wherever you are and route them to the insights repository. https://chrome.google.com/webstore/detail/productboard-make-product/mlpbdkpkicfkhgagnoamdcimmhdkakni?hl=en

    VP of Customer Success at Forcepoint
    meenal_shukla
    Gainsight Employee ⭐️⭐️
    April 22, 2021

    Thank you.

    Outplay. Outwit. Outlast.
    dan_ahrens
    Expert ⭐️⭐️⭐️
    April 23, 2021

    Was that the use case you had in mind @meenal_shukla ?

    VP of Customer Success at Forcepoint