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Aynot2000
Contributor ⭐️⭐️
May 1, 2023
Question

Creating a "Success Hub" in your Community

  • May 1, 2023
  • 3 replies
  • 162 views

We are beginning our DCS journey, including creating a foundational success hub in our community. I'd love to hear what other success hubs look like? What kind of content do you feature? Is it a separate "hub" in your community or integrated within? How do customers leverage it? Etc.

3 replies

anirbandutta
Expert ⭐️
May 2, 2023

Love this topic @Aynot2000! On our very own GameChanger Community, the homepage redesign brings to life this overall ‘Customer-hub’ vison, and, to add to that,

I know @Tori Jeffcoat@harshibanka would be very happy to read this thread as we are planning to design a specific DCS hub experience… more to come on that 🎅🏼

Btw, here’s the feed of some very cool DCS content from Gainsight. :) 

It's an opportunity for engagement
harshibanka
Gainsight Employee ⭐️⭐️
May 3, 2023

@Aynot2000 We are soon launching something similar (want to keep it a bit of a surprise) but @Tori Jeffcoat will be sharing an article soon on how we did this :) 

Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
romihache
VIP ⭐️⭐️⭐️⭐️⭐️
May 4, 2023

Love this topic, following! 

Continuous improvement is better than delayed perfection