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corey_pudhorodsky
corey_pudhorodsky
Contributor ⭐️⭐️
February 12, 2016
Question

Fiscal models for CSM hiring plans?

  • February 12, 2016
  • 1 reply
  • 51 views
I am curious if anyone can share models that they have used for understanding the loads of their CSMs and hiring models as it relates to sales pipeline. I am working on some of this internally and would love to learn from what others have already done. 

      1 reply

      elaine_cleary
      elaine_cleary
      Helper ⭐️⭐️
      February 13, 2016
      Hi Corey, Our VP of CS posted a blog late last year on "How We Built our CSM Financial Model" that may be helpful.  Details here:  http://www.gainsight.com/customer-success-best-practices/how-we-built-our-csm-financial-model/  Would be interested to see if others in the Community have ideas to share on this very important topic!
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