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tzundelgainsightcom
Helper ⭐️⭐️
May 25, 2017
Question

G360 for Adoption Champions

  • May 25, 2017
  • 14 replies
  • 212 views
When will we add the ability for other roles besides Admins to access the G360? Admins are not generally the ones driving adoption of Gainsight, so the real value of G360 is for access by Adoption Champions, including Directors and Team Managers. Customers are asking for the ability to have broader use. A way to export and distribute internally would also be helpful.

Any way to get the right people looking a the content would be a win-win!

    14 replies

    seth
    Expert ⭐️
    June 2, 2017
    NICE!

    I feel like there must be a step missing. After following them, the Visualforce tab exists (https://cl.ly/0W0D3J2x3b1m), the Security settings include my Profile (https://cl.ly/230K3H2h312m), and I'm able to view the G360 (https://cl.ly/1F3y091d0t1t).

    But the tab is not visible for me by default, nor is available in my list of tabs to add: https://cl.ly/1x201b1e0P0N
    AI Transformation @ Gainsight
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    June 2, 2017
    Seth, I forwarded this to our support team to help troubleshoot. If there's a doc update needed, we'll take care of it. Thanks!
    Lila Krutel, Dir. Global Education Services
    seth
    Expert ⭐️
    June 2, 2017
    Much appreciated! Wasn't quite sure whether to bring that to you for any small thing that got missed in the article, or whether to shoot it straight to support 🙂
    AI Transformation @ Gainsight
    manu_mittal
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    June 2, 2017
    Hey Seth,

    Looks like the tab is hidden, so editing your profile or permission set should help.