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john_gallinagh
john_gallinagh
Contributor ⭐️⭐️
May 11, 2017
Question

Onboarding Scorecard

Reaching out to the community to see if I could connect with some folks who have implemented a health scoring system specific to the onboarding stage.  We are a SaaS company and would like to measure the effectiveness of our onboarding.

      3 replies

      kapow
      kapow
      Contributor ⭐️
      July 27, 2017
      Hi John, I'm curious what progress you have made here. We've recently designed our health score and would welcome the opportunity to share approaches with you.
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        john_gallinagh
        john_gallinaghAuthor
        Contributor ⭐️⭐️
        July 27, 2017
        We haven't' made much progress however we do still have the requirement.  I'd love to share ideas.  
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        marcelo
        marcelo
        Helper ⭐️
        August 8, 2017
        John, we had a similar idea but not to score how we did our on-boarding, but to score the customer on their readiness and plan accordingly. Still in the planning phases so I don't have anything to share.
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