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ellenoangieslistcom
Contributor ⭐️⭐️⭐️⭐️⭐️
October 29, 2015
Question

Rules Engine Time Schedule - Best Practices

  • October 29, 2015
  • 4 replies
  • 81 views
When we worked with Gainsight to set our Org up they set us up with 15 minute increments between each rule since we have about 60k accounts to query.  We are now running out of 15 minute increments in the day.  Does anyone use less than 15 minute increments?  

      4 replies

      rmyersgainsightcom
      rmyersgainsightcom
      Contributor ⭐️
      October 29, 2015
      Ellen,

      You can definitely go more granular with your time intervals. However, these are still batches, so even if you decide to start scheduling rules 1 minute a part, depending on the the batch order, number of API calls, number of records you're fetching, etc., you may see increased traffic. Is this helpful? Thanks!
      sundar
      sundar
      Expert ⭐️
      October 30, 2015
      One more point is, the rules are executed in scheduled sequence one after other. So it should not be a problem.
        ellenoangieslistcom
        ellenoangieslistcomAuthor
        Contributor ⭐️⭐️⭐️⭐️⭐️
        November 3, 2015
        That is great news.  So if my 8am rule gets caught up and takes until 9am (for some unforeseen reason), my 810am rule will wait to run until the 8am is complete?  Thanks!
        smorrisgainsightcom
        smorrisgainsightcom
        Helper ⭐️⭐️⭐️
        November 3, 2015
        That's correct, Ellen. They will queue based upon scheduled execution time if the first rule has not yet finished when the 2nd is scheduled to run.
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