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heather_hansen
heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
February 22, 2017
Question

SF Tabs in GS

  • February 22, 2017
  • 2 replies
  • 64 views
We've been experiencing an issue with the SF tabs not sticking when we select Gainsight in the Force.com Apps menu. So, we can adjust them, and then, the next time we go back in, they have defaulted back to the original layout. Has anyone else had this happen or have suggestions for how to correct? We've been able to get around it by using another Force.com App choice in the dropdown, but would be great if we could figure out how to make them stick using Gainsight.

      2 replies

      seth
      seth
      Expert ⭐️
      February 22, 2017
      YES WE HAD THIS SAME PROBLEM. We ended up working around it since I was able to set the default tabs for the Gainsight Force.com app as a Salesforce administrator, and the individual users didn't need to have individual customizations. I did work with Salesforce support to validate that it was only a problem with Gainsight and not other Force.com apps.

      In Salesforce, go to:
      1. Setup
      2. Build > Create > Apps
      3. Gainsight
      4. Edit
      5. Choose the Tabs
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      heather_hansen
      heather_hansenAuthor
      VIP ⭐️⭐️⭐️⭐️⭐️
      February 23, 2017
      YES! Thank you so much, Seth! I'll pass this along to our SF Admin.
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